Terms of use.
The Company E KARAGIANNI & CO OE from now on "The Company" welcomes you to the online store www.kosmimata-karagianni.gr
ΑρΓεΜΗ 44259107000
Address: Iroon Polytechniou 43 & Sotiros 20, Piraeus, 18535
Telephone: 210 4225584, 210 4224068
Fax: 210 4225584, 210 4224068
Tax Identification Number: 084280704
Tax Office: A Piraeus.
E-mail: info@kosmimata-karagianni.gr
Privacy.
E KARAGIANNI & CO OE in application of the principles of personal data protection and in accordance with the provisions of the International European Law that regulates issues related to e-commerce (Directive 2000/31 / EC, Presidential Decree 131/2003), as as well as the provisions of Law 2251/1994 on consumer protection, which regulates issues related to distance selling and the relevant provisions of Law 2472/1997 on the protection of the individual and the protection of personal data, as supplemented or amended by the decisions of the personal data protection committee, the P.D. 207/1998, 79/2000, Law 2819/2000 (art. 8) but also the instructions 95/46 / EC and 97/66 / EC, states explicitly and clearly that it will not proceed with any improper use of nor will it disclose, disclose, disclose, exchange, sell or lease your personal information and information to any third party. Please note that your personal information is permanently deleted upon your request and can not be given to anyone in any way. By submitting your information to the server, you agree that the declared material does not contain false, fictitious, illegal and generally unsuitable information for use, processing and publication.
Intellectual property rights.
The content of this website is the intellectual property of the company E KARAGIANNI & SIA OE. The distinctive title, the trademark and the name of the space on which the website is posted are the property of the company. All information, text, graphics, design, software and original photographic material, are the intellectual property of the company and are protected under the relevant provisions of Greek and European law. Any act of reproduction, distribution, modification or use for commercial purposes without the prior written permission of the company E KARAGIANNI & SIA OE is prohibited.
Product Description.
Kosmimata-karagianni.gr and its collaborators have made every effort for the best and most accurate display of the displayed products by displaying photos, descriptions and comments of each of the products. Nevertheless, this Website may contain typographical, numerical, or visual errors or modifications. Kosmimata-karagianni.gr does not guarantee the accuracy or completeness of the illustrations and descriptions or the reliability of any opinion, statement or other relevant information mentioned or posted on this Website. We also inform you that the weights of the jewelry may show small deviations due to their handmade construction. On the other hand, for problems that can be created by the various links to other sites, as well as by the advertising campaign, kosmimata-karagianni..gr and our company do not bear any responsibility, except for the advertising company that has undertaken promotion.
Product Prices.
The prices listed in the relevant catalogs next to each product include VAT.
These prices refer to the quantities that are available, while www. kosmimata-karagianni.gr reserves the right to modify the description and prices of its products without prior notice, but is committed when sending your order to send the products you ordered with the features and prices posted on its website at the time of the order.
Rights, obligations and responsibilities of the parties.
The Store may contain links or indications regarding other websites owned and operated by third parties. The Company does not handle or control and therefore does not bear any responsibility for any information, product or service contained therein. Therefore, for any problem that arises during their visit or use, you should contact directly the legal representatives of these websites, who have the relevant responsibility for the provision of their services. The Store may, for any reason and without notice, change these Terms but will make every effort to indicate any changes to these terms with a notice on the home page. The continued use of this website by users after the effective date of any changes to these Terms will be construed as acceptance by users of such changes.
The Company does not represent in any way that the information contained in the documents and announcements published on this server is appropriate for any purpose. Any such document and related graphic representation is provided "as is" without any warranty of any kind. The Company does not bear any responsibility or obligation to compensate for any damage (including compensation for non-pecuniary damage) arising from the inability to provide support services. By using the Store, the user declares that he agrees that the use is made at his own risk and acknowledges that, although the Company makes every effort to provide high quality services, it is not possible to guarantee that there will be no interruptions in use. or errors in the content of the store. The photos of the goods are indicative. The user can examine the goods in the physical stores of the Company, provided that the availability of a code may differ from store to store.
The user of the Store (which includes any person who uses the Store, with or without rights of use, with or without connection, as well as anyone who is legally liable for acts of a third party who uses it, eg legal aid or legal guardian of a minor) declares that he is legally capable of concluding a contract with the Company through the Store, as well as to make use of the Store under the terms and conditions mentioned here. Also, as long as the use of the Store is made after connecting to it with the user's login details, he accepts that he is personally and financially responsible for each use of the Store, even if the use of the Store is done by others, e.g. persons residing with him. The registered user agrees to prohibit any use of the Store to minors, who use his account or name.
The user is free to use the Store in accordance with these terms, the law and good manners. The responsibility for the contents of the transactions lies solely with the user. The Company does not exercise any kind of correction or intervention in the data transferred by the user, who must fill in the fields correctly in the online contact forms.
The user agrees and undertakes not to use the Store for:
- Sending, publishing or transmitting in any way any content that is or can be deemed for any reason immoral (offends good morals, social values, minority, etc.) or illegal or, in general, offends, harms or damages the Company or any third party and their legal assets,
- Sending, publishing or transmitting in any way any content for which users are not entitled to transmit in accordance with the law or applicable contracts (such as inside information, property and confidential information obtained or disclosed as part of an employment relationship or covered by confidential agreements), and any content that infringes any patent, trademark, trade secret, copyright or other proprietary right of the software or contains malicious software for the purpose of interrupting, causing damage to, destroying or equipping the operation of any software or computer hardware,
- Any other intentional or unintentional violation of applicable law,
- Any collection or storage of personal data about other users.
Without prejudice to any other rights of the company, any use contrary to the above may result in termination of the services provided without notice. The user agrees that the management, employees, associates and shareholders of the Company are not responsible for any breach of the above obligations by the User.
Contract.
In order to conclude a contract with the Company (eg purchase of goods) through the Store, registration in the Store is not required (using "username" and "password"). During the purchase process the user will be asked to login (if he is already registered) or to state the details to which the goods will be sent. If the user wishes, he can either state a password, and thus his data will be saved for future transactions or not declare a password, so in future transactions he will have to repeat the declaration of the relevant data.
All that is required for registration is a name, mailing address, contact telephone and e-mail. This information remains strictly confidential, in accordance with the detailed information in this paragraph concerning Personal Data.
Orders are made in writing online by completing and sending the relevant form that exists in the Store. The contract is completed at the moment when the user receives an update of the order status with the indication "Sent". Other updates on the status of the order are displayed on the user screen and are sent by e-mail to the contact email address entered by the user. During the processing of each registered order, the stock availability of the ordered products is confirmed. In case the availability or delivery time differs from the one indicated on the page of the goods, the user will receive relevant information.
Before sending the order, the user, in addition to knowing the terms hereof, takes note of the following information:
1 That the counterparty of the user is the Company, the full details of which are mentioned here,
2 The main characteristics of the goods ordered,
3 The total price of the goods, including VAT. and any other charges as well as, where applicable, all additional shipping, delivery or postage charges and any other charges,
4 The payment, delivery, execution arrangements, the deadline within which the Company undertakes to deliver the goods,
5 That the user can submit any complaint in any way and especially by phone at 210 4225584-210 4224068 or by e-mail at info@kosmimata-karagianni.gr and that the Company, after examining the complaint will contact the user as soon as possible,
6 Given that the use of the internet as a means of distance communication for the conclusion of the contract, there is no user charge on behalf of the Company for the use of the Store,
7 That the user has the right to withdraw in accordance with the conditions, time limit and procedures for exercising the right set out below,
8 That the Company is liable for actual defects and lack of contracted properties in accordance with articles 534 et seq.
The Company does not bear any responsibility and does not cover differences in the prices of products purchased from a physical store of the Company and the user found afterwards the existence of a lower price in the Store or vice versa.
Any product offers are valid until stocks run out.
Dispute Resolution.
The European Commission's Online Dispute Resolution (ODR) platform will now allow both consumers and traders to resolve their disputes electronically, whether in domestic or cross-border transactions. The ADR is directly linked to the competent Alternative Dispute Resolution (ADR) bodies in each country, which undertake the handling of complaints. Each dispute resolution body applies its own rules and procedures. These are usually simpler, faster and less expensive than going to court. However, the choice of body must be agreed by both parties. ADR is part of Directive 2013/11 / EC, which was harmonized in Greek legislation (with JM 70330/2015) and provides for the possibility of electronic settlement of consumer disputes through the Alternative Dispute Resolution process throughout the EU.
Applicable law.
All transactions carried out through kosmimata-karagianni.gr are governed by the principles of the Greek Legislation for Consumer Protection and the Community Law for electronic commerce. For any dispute arising in the context of transactions with the Website of kosmimata-karagianni.gr, the courts of Attica, where it has its seat, are competent by place.
Product returns.
You have the right to return to us the jewelry - products you bought within 14 days from the date of receipt, along with their packaging and the accompanying documents, such as proof of purchase, warranty, etc. For product returns, contact us first at the phones: 210 4225584 and 210 4224068 or at the mail: info@kosmimata-karagianni.gr.
The returned products should be in their packaging in the condition delivered to you, having been worn only for rehearsal and not for use. the good must be in such a condition that it can be resold, so you can try the good but not use it. No parts have been removed from the bracelet to fit the user's wrist or any modification has not been made anywhere. For example, if you bought a watch, you can try it on at home, but not wear it outside. The returned goods must, in addition, be exactly as before the sale in its complete original packaging (box, nylon, foam, which should not have tears or damage / deterioration) and with all the contents of the original packaging ( Instructions for use, features and should also be well packaged so as not to be damaged during transport and for your own convenience. Refused products that do not meet the above terms and conditions of return of products will not be accepted. In this case, however, you will be charged for the shipping and return costs of the replaced product.
Regarding branded products, such as watches, etc., the respective dealerships are responsible for any damage.
No change, cancellation or withdrawal can be made on a product that has been specially ordered for you.
For hygiene reasons, the earrings are not returned under any circumstances.
The charms that have on or symbolize the number of the year are not returned.
Wedding rings are made to order, so changes, returns are not accepted.
If a ring is resized then changes or returns are not accepted.
Any product that has been engraved, changed or returned will not be accepted.
Rights of cancellation, withdrawal or replacement should not be confused with defective goods, as they are covered by their respective warranties and are replaced by the official dealerships of the brands.
The above applies to orders placed through the online store. For purchases you make through our physical store, you can only replace it with another product and not a refund.
Order cancellation.
You have the right to cancel the order of your products within 24 hours of its realization, either by calling 210 4225584, 210 4224068 or by faxing to the same phones and by e-mail at info@kosmimata-karagianni.gr.
Right of withdrawal.
The consumer has the right to withdraw, for whatever reason he has been dissatisfied within 14 calendar days from the moment of receipt of the goods. There is no additional cost other than return costs as long as the product is in its original condition. From the moment the right of withdrawal is exercised, the supplier has the obligation to return within 30 calendar days the amount paid by the buyer.
In order to be able to exercise the consumer's right of withdrawal, the following conditions must be met:
1 No changes are made to items that have been modified to the customer's order or to special orders.
2 The product must be intact and wear-free beyond the test, just as it was received. For the identification that it is in its initial condition, the corresponding check will be carried out by the store.
3 All product accompanying documents, such as warranty and proof of purchase, are returned.
4 The product tabs and labels must not have been damaged or damaged.
5 The product is shipped in exactly the same package as received.
6 For any product return, the retail receipt that was in the package is also required. Otherwise the return will not be accepted or the value of the product will be refunded without VAT.
In case the products are returned damaged or incomplete the store has the right not to accept the return.